SHIPPING POLICY

5. SHIPPING, DELIVERY, CUSTOMS, AND TRACKING

1. Beautybrazil ships orders internationally to the delivery address provided by the customer at checkout.
2. Payment is required for both the products ordered and the shipping service selected for delivery to the address provided by the customer.
3. Shipping costs shown at checkout cover the transportation service selected for the shipment only, unless expressly stated otherwise.
4. Import duties, taxes, customs charges, brokerage fees, storage fees, and any other charges in the destination country are not included in the shipping price and may be charged separately by local customs authorities, carriers, or other third parties.
5. The customer is solely responsible for checking whether the products may be legally imported into the destination country and for complying with all local import requirements, including the payment of applicable duties, taxes, customs fees, and similar charges.
6. Orders are shipped to the address provided by the customer. The customer is responsible for ensuring that the shipping address, recipient details, and contact information are complete and correct at the time of purchase.
7. Delivery usually takes up to 10 days from the date of shipment. This delivery time is an estimate only and is not guaranteed.
8. Delivery delays may occur due to customs procedures, carrier delays, local clearance requirements, remote destination routing, force majeure, or other circumstances beyond Beautybrazil’s control.
9. In the event of delay, Beautybrazil will make reasonable efforts to provide available shipment information and reasonable assistance so that the customer can receive the order as soon as possible.
10. Once the order has been shipped, delivery is handled by third-party carriers and, where applicable, customs authorities in the destination country. Beautybrazil is not responsible for delays caused by such third parties after dispatch.
11. If tracking is available for the selected shipping method, Beautybrazil may provide shipment tracking information after dispatch.
12. The customer is responsible for monitoring shipment tracking, responding promptly to carrier communications, and providing any documents or information requested by customs authorities or the carrier for local clearance.
13. If delivery fails because of an incorrect or incomplete address, failure to collect the parcel, failure to respond to the carrier or customs authorities, refusal of delivery, or refusal to pay local import charges, the shipment may be returned, delayed, abandoned, or treated as non-deliverable due to customer action.
14. Shipping charges are non-refundable once the order has been dispatched, except where required by applicable mandatory law.
15. Shipping-related issues involving refused parcels, failed delivery due to customer action, customs non-clearance, returned parcels, or refund eligibility are additionally governed by Beautybrazil’s Returns / Refunds policy.
16. Nothing in this Shipping Policy limits rights that cannot be limited under applicable mandatory consumer protection law.